STier Communications

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3CX Phone System — Unified Communications for Business

A complete communications platform with voice, video, chat, SMS, WhatsApp, Facebook, and contact center tools — all in one system. Work from anywhere, on any device, with a flexible deployment model and no per‑user licensing.

All‑in‑One Communications

Replace multiple tools with a single platform for calling, meetings, messaging, and customer engagement.

Voice
Business Telephony
Softphones, desk phones, browser calling, and mobile apps — all connected to your extension.
Video
Video Meetings
HD video conferencing with screen sharing, whiteboard, polls, and unlimited duration.
Chat
Live Chat
Website chat with chat‑to‑call and chat‑to‑video escalation.
Messaging
SMS, WhatsApp, Facebook
Handle all customer messages inside 3CX — no personal numbers required.
Contact Center
Contact Center
Queues, routing, dashboards, wallboards, and agent coaching tools built in.

Work From Anywhere

3CX enables remote, hybrid, and distributed teams to stay connected using mobile apps, browser calling, and desktop applications — without VPNs or complex setup.

  • iOS & Android apps with calling, video, chat, and presence
  • Browser‑based calling and meetings
  • CarPlay & Android Auto support
  • Full extension functionality from any device

3CX Apps & Features

Mobile Apps (Android & iOS)

  • Use your office number anywhere
  • Built‑in video conferencing
  • Team chat and internal messaging
  • WhatsApp integration
  • Conference call management
  • Encrypted communications
  • CarPlay & Android Auto support

Web & Desktop Apps

  • Call from your browser — no VPN required
  • Omnichannel messaging: chat, WhatsApp, Facebook, SMS
  • One‑click video meetings
  • CRM integration
  • Microsoft 365 sync
  • Real‑time team presence

Live Chat

  • Instant website chat
  • Chat queues and routing
  • Chat‑to‑call and chat‑to‑video
  • Performance reporting

WhatsApp & Facebook

  • Centralized messaging
  • Team routing
  • Conversation history
  • Policy‑compliant messaging

SMS/MMS

  • Business SMS/MMS
  • Team routing
  • Privacy protection

Video Conferencing

  • Up to 250 participants
  • Unlimited duration
  • Browser‑based access
  • Screen sharing, whiteboard, polls, reactions
  • YouTube streaming
  • Meeting recording
  • Low‑bandwidth optimized

Contact Center

  • Built‑in call queues and routing
  • Omnichannel support
  • Wallboards & dashboards
  • Listen‑In, Whisper, Barge‑In
  • CRM integrations
  • Call recording & QA
  • Hot desking & Call Flow Designer

Security & Backup

  • Hardened server configuration
  • SIP attack protection
  • Global IP blocklist
  • Encrypted traffic
  • Automatic SSL management
  • Failover support

AI Analytics

  • Sentiment analysis
  • AI call summaries
  • Advanced dashboards
  • Multiple transcription engines

Flexible Deployment

Deploy 3CX your way — on‑premise, in your cloud, or fully managed by STier.

  • Self‑hosted (Linux, Windows, Hyper‑V, VMware, KVM)
  • Private cloud (AWS, Azure, Google Cloud)
  • On‑premise appliance
  • STier‑managed hosting

Simple Licensing

3CX uses a simultaneous call licensing model — not per user. This keeps costs predictable and eliminates expensive add‑ons.

  • Pay per simultaneous call
  • No per‑user fees
  • No feature add‑on charges
  • Lower telecom costs with SIP flexibility